Steps to measure and optimize omnichannel performance during peak season
23 Mar 2020 Steps to measure and optimize omnichannel performance during peak season
During this year’s peak season, you’ll gather data on your omnichannel sales and operational performance.
This data can be applied in improving next year’s peak season outcomes.
But what about this year? Wouldn’t it be great if you could capture omnichannel data now to course correct
as you navigate peak?
If you have the right business intelligence and analytics tools, you can. Follow these steps to make the most
of your omnichannel data – before this year’s peak season: