How to achieve 100% fulfilment rate at a lower cost
24 Jul 2018 How to achieve 100% fulfilment rate at a lower cost
According to a recent study conducted by Transport Intelligence, 27% of shoppers stated that they had left an online retailer’s website due to same-day delivery not being provided as an option. Another 25% also terminated a transaction due to lack of a ‘day-certain’ service. In addition, 28% of purchasers abandoned an online purchase because the last mile operator used by the e-tailer was a company that they had a bad experience with.